Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.
Shipping Times
United States
Estimated delivery time: 3–5 business days
Please note that delivery estimates may vary slightly due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Sunsetluz™ is not responsible for orders shipped to incorrectly entered addresses.
Damaged or Lost Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible at sunsetluz@gmail.com and we will assist you.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: sunsetluz@gmail.com